Privacy Policy

Penton Media, Inc. values your business and respects your privacy. We use the information collected about you only to process orders, provide service and to make Penton Media, Inc. services more useful and valuable. You can be assured that we will take all reasonable steps to abide by the policies included here with respect to confidentiality. As a service provider, we know we must earn your trust by doing what we say we're going to do. The information we collect from you on the site is used only by Penton Media, Inc. and will not be shared with outside organizations. We collect and maintain usual contact information such as name and e-mail address. We also ask for particular demographic information that is used to help us understand our customers and enable us to provide you a more valuable online experience.

Protected Customer Information

All Penton Media, Inc. subscriber and user information is stored on a secure server. All sensitive information sent to the site is encrypted in a Secure Socket Layer (SSL) which scrambles content in an unreadable format before sending it to our server.

In order to make Penton Media, Inc. a more valuable site for our users and subscribers, we collect and analyze customer data. This data is reported only in aggregate and reveals no personal details about individual users of the site. This information is compiled to help attract appropriate customers to the Penton Media, Inc. site.

Messages from Penton Media, Inc. to you.

We will send you e-mail messages only to inform you of matters relating to the site. These may include information about new products, business opportunities, pricing and other changes that affect you as a user or information product subscriber. We will also send promotional messages about the site, which will inform you of special programs involving Penton Media, Inc.

What we won't do.

It's important to know what Penton Media, Inc. will NOT do with information you provide to the site. Unless required by law or an emergency, we will NOT read e-mail, chat or instant messages that are private and not directed to Penton Media, Inc. We store mail messages on our computer systems for a brief period of time and could be compelled to disclose the messages along with personally identifiable information to comply with a valid court order or if we believe that a state of emergency exists where it is necessary to disclose the information to protect property or an individual's safety or security. We will not release your information under any other circumstances to any other party without your consent. will NOT send promotional e-mail messages to you if you ask us not to.

Penton Media, Inc. will not record any information you provide to any Web site other than the one operated by us. You should be warned, however, that the Privacy Policy does not apply to Web sites operated by other persons or organizations. You should review the Privacy Policy of each Web site you visit before providing any personal information. Although we may provide a link to another Web site from our site, we can't protect you once you're there.

Use of cookies.

"Cookies" are files stored on your computer's hard drive that simplify and improve your navigation experience. They often help cut down the time it takes for pages to load. Penton Media, Inc. uses cookies to deliver personalized content based on earlier preferences you've expressed. We do NOT store your name or other personally identifiable information on cookies.

We're Here to Help

At Penton Media, Inc., we want to provide a positive Internet experience for you and help you conduct your business faster and more efficiently. This Privacy Policy is our commitment that we will respect your privacy, and that we value the trust you've placed in us.

If you have additional questions about this policy, please contact our Customer Service Team toll free at 1-800-600-6199.